What Should You Know About Backing Out a ServiceNow Update Set?

We often talk about our successes and neat ways to accomplish a #ServiceNow requirement, etc. but...what happens when things go wrong? While many of us have probably never backed out an update set in a customer/organization's live ServiceNow instance before, if you really do need to do that...is right then the best time to learn what could happen?

Join me in the Allenovation Lab as I put the current ServiceNow documentation to the test and walk you through several scenarios that demonstrate what can happen when you back out an update set. Additionally, I discuss additional tips and important things to consider if you really do need to back something out.

ServiceNow Documentation for Backing out an Update Set: https://docs.servicenow.com/csh?topicname=t%5FBackOutUpdateSet.html&version=latest

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