Click on the topic for a quick recap, including recording the session and your reference presentation. You can check out all of our previously recorded Platform Academy sessions via this YouTube playlist. Enjoy!

2024 - Platform Fundamentals Academy Sessions

	June 20th, 2024 - Guided Tours & Guided Setups We held a Platform Fundamentals Academy session on Guided Setup & Guided Tours in ServiceNow on June 20th. During this event, participants discovered how these powerful tools can enhance product adoption by simplifying implementation and streamlining user onboarding. This session was an excellent opportunity to elevate ServiceNow expertise and drive organizational success! View Recap
	April 18th, 2024 - Upgrades in Washington On April 18th, 2024 we held our Platform Fundamentals Academy, where we discussed Upgrades in Washington. In this Academy join ServiceNow Product Manager, Govind Menon, as he delves into the intricacies of ServiceNow's streamlined upgrade process. Discover how ServiceNow is revolutionizing upgrades, making them more accessible and efficient than ever before. Don't miss out on this insightful Platform Fundamentals Academy! View Recap
	March 21st, 2024 - What's New in Washington - ATF On March 21st, 2024, at our Platform Fundamentals Academy, we explored the latest in the ServiceNow® Automated Test Framework, introduced in the "What's New in Washington" update. This session covered how the framework supports automated testing to ensure system integrity post upgrade or during development and configuration deployments. We also discussed analyzing failed tests to identify and rectify the root causes of failures. This academy offered key insights into leveraging automated testing for maintaining system reliability in the ServiceNow® ecosystem. View Recap
	February 15th, 2024 - All About Subscription Management On February 15th, 2024, we had an informative session where we focused on "All About Subscription Management." We dove into the essentials of tracking and managing product subscriptions efficiently. This session was your gateway to mastering subscription management, ensuring you leveraged the full potential of your products. It was a fantastic opportunity to learn, grow, and enhance your subscription strategies. Whether looking to update your skills or just stay informed, this session was a must-attend for anyone invested in Subscription Management. View Recap

Prior Platform Fundamentals Academy Sessions by Year

Click on the year below for all Platform Fundamentals Academy sessions held that year.

2024 | 2023 | 2022 | 2021