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Get to value faster with ServiceNow implementation service offerings

Import · Feb 21, 2024 · article

Every great ServiceNow solution starts with a great implementation. When you get your implementation approach right, you achieve more value faster and reduce risk. That’s why choosing an implementation partner with deep experience and a long track record of success is critical.

If you’re looking to implement ServiceNow quickly and effectively, we’ve got good news. The ServiceNow Expert Services team can help you implement any product in the ServiceNow portfolio. We’ve got more than 800 seasoned and credentialed practitioners ready to help you, delivering deep product knowledge, business insights, technical skills, and project management expertise to guide your implementation. We’ll work directly with your team to define and execute your implementation plan, using ServiceNow Create—our proven methodology of more than 1,100 leading practices—to power results. ServiceNow Expert Services has delivered more than 8,500 successful implementations in every industry and geography, so you can depend on us to get it right.

Our Expert Services team also offers a range of targeted services focused on specific implementation areas. These include:

  • Implementation Design. ServiceNow Expert Services can design a ServiceNow solution that’s tailored to your specific business needs. Our experts will scope and design your implementation, using their deep product knowledge to help you take full advantage of the ServiceNow platform and establish clear implementation costs and timelines.
  • DevOps Implementation Projects. Work with our experts to define and deliver your organization’s DevOps journey. Realize value quickly with a pilot toolchain built around a targeted set of applications and infrastructure, and then scale onboarding by introducing additional applications, pipelines, and business areas.
  • IRM Data Model Design. ServiceNow Integrated Risk Management (IRM) lets you effectively manage enterprise and IT risk, but to maximize the value you get out of your IRM investment, you need a well-defined data model tailored for your unique risk priorities and challenges. Our experts will work closely with you to design the optimal data model for your business, aligning the scope and structure with your targeted use cases, desired outcomes, and organizational dynamics.
  • Virtual Agent Essentials. If you’re just starting out on your Virtual Agent journey, our experts can also help you with initial implementation, including deploying up to 16 out-of-the-box ServiceNow conversations to get you started.
  • Now Intelligence. If you are currently using ServiceNow ITSM Professional, HR Professional, or CSM Professional and want to take full advantage of Virtual Agent Natural Language Understanding (NLU) capabilities, ServiceNow Expert Services has the solution. With the Now Intelligence implementation service, our experts work with you to identify and implement up to 20 of your most important user conversations, using supporting Predictive Intelligence and Performance Analytics capabilities to pinpoint your most critical user interactions.

To find out more about how ServiceNow Expert Services can guide you to implementation success, read this solution brief or contact your Services executive.

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