Hello SNUG Community,

We've had some updates to our agenda!

We still have 1 slot left that we hope will go to an additional customer speaker. Please reach out to lexie.kuikman@servicenow.com if interested.

1:00 PM – 1:15PM SNUG Welcome, VP/GM, Canada, Chris Ellison

1:15 PM - 1:45 PM Sponsor Presentation, Glidefast

1:45 PM – 2:15 PM Agile approach to Enterprise Service Management, University of Toronto

2:15 PM - 2:30 PM Coffee Break

2:30 PM - 3:00 PM Modernize Core HR Processes, Baker Hughes Canada

3:00 PM - 3:30 PM Customer Presentation, TBD

3:30 PM - 4:00 PM ServiceNow Product Release / Gen AI

4:00 PM - 5:30 PM Cocktail Reception