ServiceNow Impact Academy is a monthly interactive webinar series to help you adopt ServiceNow products and accelerate success with ServiceNow Impact. Join us the last Thursday of the month at 9 am PT | 12 pm ET to get tips and tricks on how to leverage ServiceNow Impact to personalize and accelerate time to value of your digital transformation journey.

Click on the topic for a quick recap, including recording the session and your reference presentation.

You can sign up for our future Academy Webinars here.

You can check out all of our previously recorded Impact Academy sessions via this YouTube playlist.

2024 - ServiceNow Impact Academy Webinars

January 25th, 2024 - How to get started with Value Blueprint Training your team can help maximize your investment in ServiceNow and position you to achieve your business objectives. You will hear recommendations on leveraging our extensive technical training portfolio, including our custom training and adoption offerings, to enable your team to do their best work and optimize the ServiceNow platform. View Recap

January 31st, 2024 - Forrester TEI Webinar: The Total Economic Impact of ServiceNow Impact™ ServiceNow commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential benefits organizations can realize by deploying ServiceNow Impact™. Join this webinar as experts from Forrester walk through the TEI study in detail and explain how ServiceNow customers can speed their time to value with ServiceNow and gain people savings and efficiencies using ServiceNow Impact. View Recap

	February 29th, 2024 - A Strong Governance Strategy is Key to Accelerating Time to Value In this webinar you will learn how to develop your governance strategy with ServiceNow Impact to ensure you can support the execution of your digital transformation vision. View Recap

	March 28th, 2024 - ServiceNow Impact Academy: Take control of your platform health with Instance Observer for Guided Learn about Instance Observer for Guided. Discover how Instance Observer provides real-time visualization of instance performance data with historical insights, helping you become better, faster, smarter as it relates to instance performance management. View Recap

_June 27th, 2024 - ServiceNow Impact Academy: Navigating the Impact Capability Map & Product Adoption Roadmap Join us for an insightful webinar on navigating the Impact Capability Map & Product Adoption Roadmap, where we delve into understanding and prioritizing your product capabilities. In this session, we'll explore how to view the landscape of your licensed ServiceNow products and assess the status of their usage. Gain valuable insights into planning ahead with product adoption roadmaps, allowing you to optimize your implementation sequence for maximum impact. View Recap

July 25th, 2024 - ServiceNow Impact Academy: Build your path to success with the Impact Value Journey ServiceNow Impact is a unique value acceleration solution that helps you to achieve more value faster from your ServiceNow investment. At the heart of Impact is your Value Journey, which provides a comprehensive framework for realizing value together with your Impact Squad. By the end of the webinar, you will understand what Value Journey is and why it is important. View Recap

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