To go from ServiceNow Admin to Certified Master Architect is an incredible journey. Our guest today shares his insights on how he made that happen and why.

Topics

• 00:00 Welcome/Introduction
• 06:38 Before ServiceNow
• 08:06 Getting started on ServiceNow
• 09:16 Best part of the job
• 11:02 From admin to CMA
• 13:10 Motivation
• 17:32 The ServiceNow Magician
• 22:03 Career highlight (so far)
• 24:01 Continuous improvement
• 26:11 What did you learn this week
• 27:56 Words of advice
• 29:49 Contact info
• 30:37 Outro

Links

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