Hi All,

Today, I would like to cover how can we use "setdisplayValue()". This function is used when you are updating the reference field value and you are receiving the displayValue rather than the sys_id of the field value.

See the examples below:

1. Update department as "Human Resources" for some particular record

var userRecord = new GlideRecord('sys_user');if (userRecord.get('sys_id', 'some_user_sys_id')) {userRecord.setDisplayValue('department', 'Human Resources');userRecord.update();gs.info('Department updated for user: ' + userRecord.name);

}