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nowGurukul ServiceNow Hands-On Challenge 2024 #Week_1

Import · Jan 01, 2024 · article
nowGurukul

ServiceNow Community - “Discipline is choosing between what you want now, and what you want most.” :glowing_star: :white_heavy_check_mark:

Challenge Introduction:- In order to strengthen the ServiceNow hands-on skills , each week a challenge will be posted and you need to implement the solution in your Personal Development Instance and share the screenshots of the completion in the post comments and your take home learning for this week Challenge.

Benefits:-

  1. A weekly implementation challenge in order to do goal based learning.
  2. An opportunity to connect and learn from thousand of others ServiceNow Enthusiasts who are part of nowGurukul community.
  3. An opportunity to learn and implement exciting features & functionalities of ServiceNow platform every week.
  4. Real time project based learning opportunity which can be used in your resumes in order to showcase how competent you are in implementing ServiceNow hands-on solutions.
  5. Opportunity to innovate and come up with your creative solutions for the challenges in order to grow your ServiceNow competency.

and much more....

Challenge Guidelines:-

  1. Kindly use your personal development instance for the challenge implementation.
  2. In case of any assistance/discussion required , please use nowGurukul Official What's App Channel for the quick resolution.
  3. Wherever needed assume the values in order to complete the challenge as you are independent enough to bring in your creativity in your hands on implementations.

*****************************************************************************************************************

Week-1 Challenge:-

For this week, as part of the end to end project implementation, we will start by create a new Custom Application using App Engine Studio, Creating tables and their fields, creating Groups, Configuring Form Layout and List Layout, and creating some dump data for these tables which will help during the whole project implementation.

Application Name: Corporate Gifting [Note: You can create a Global or Scope Application. Totally your choice].

Description: Corporate Gifting application will be used by the departments of an organisation where managers can appreciate their mentees in the form of E-Voucher with a predefined amount which will be added to the Employee e-wallet. Each employee can order the voucher based on his wallet balance and number of vouchers.

Update Set:

NowGurukul_Project_CG_V1 (If in Global Scope)

Tables:

  1. Employee (Extend from User table) – Employees who will be having E-wallet balance and can raise Voucher requests for himself. Also, Employees at Manager or above level can raise E-Wallet requests for him mentees to add an amount to their wallet.
Field Name Field Type Comment
Employee Number Auto-generated Number. Prefix - EMP
E-Wallet Balance Integer Read Only
Project/Account Choice ABZ ConsultancyPTL India Ltd.Zone IT ServicesYUC MotorsQwerty Hospitals
Position Level Choice Associate, Senior Associate, Technical Lead, Manager, Senior Manager, Director, Delivery Head, HR
E-Wallet Balance Validity Date 3 months later from the last E-Wallet balance added.
Awards/Appreciations String Should contain the list of Awards/Appreciation received with E-Wallet balance.
E-Wallet Budget Integer Ready Only

2. E-Wallet Request by Managers (Extend from Task table)

Field Name Field Type Comment
E-Wallet Req Number Auto-generated Number. Prefix - EWR
Requested By (Manager) Reference User table
Requested For (Employee) Reference User table
Request Status Choice Submitted, Approval Requested, Approved, Rejected, Completed, Cancelled.

Groups:

  1. E-Wallet HR Approver – People who must approve the E-Wallet request by the Manager before it is added to the employee E-Wallet.
  2. E-Commerce Voucher Agents – HR Agents who would be assigned to the E-Commerce vouchers request submitted by the Managers to help the Employee provide the vouchers offline.
  3. Shopping/Sports-Wear Voucher Agents - HR Agents who would be assigned to the Shopping vouchers request submitted by the Managers to help the Employee provide the vouchers offline.
  4. Food Delivery Voucher Agents - HR Agents who would be assigned to the Food vouchers request submitted by the Managers to help the Employee provide the vouchers offline.

Form Layout:

Employee

Employee Number Email ID
User ID Mobile Number
First Name Career Level
Last Name Project/Account
Name Active
Position Level Photo
Manager

Corporate Appreciations (Form Section)

E-Wallet Balance E-Wallet Budget
E-Wallet Balance Validity
Awards/Appreciations

2. E-Wallet Request by Managers Table

E-Wallet Request by Managers

E-Wallet Req Number Request Status
Requested By (Manager) Opened
Requested For (Employee) Assignment Group
Watchlist Assigned To

Notes (Form Section)

Additional Comments (Customer Visible) / Work Notes
Activities

List Layout:

Default View :

Employee Number User ID Name Email Position Level Manager Active

Corporate View :

Employee Number User ID Name Email Manager E-Wallet Balance E-Wallet Balance Validity Awards/Appreciations

2. E-Wallet Request by Managers Table

Default View:

E-Wallet Req Number Requested By (Manager) Requested For (Employee) Request Status Assignment Group Assigned To Created

Data Preparation:

  1. Create 12-15 records or more for the Employee table with different Position Levels.
  2. Create 8-10 records or more for the Employee table with HR Position Level. Include them in 4 groups mentioned.
  3. For Employees, map Managers or above level employees to their manager field.

*****************************************************************************************************************

Join nowGurukul Communication Channels to get latest updates:-

LinkedIn:- https://www.linkedin.com/company/nowgurukul

What's App:- https://chat.whatsapp.com/DlXPEZCFFTn0ImvGA5UErP

YouTube:- https://www.youtube.com/channel/UClnJHTVq8kNkS1KCzMptYGg

Please Bookmark this Article :bookmark: for your future reference and do Mark it as Helpful :thumbs_up:.

Regards,

nowGurukul Team

Page 2

ServiceNow Community - “Discipline is choosing between what you want now, and what you want most.” :glowing_star: :white_heavy_check_mark:

Challenge Introduction:- In order to strengthen the ServiceNow hands-on skills , each week a challenge will be posted and you need to implement the solution in your Personal Development Instance and share the screenshots of the completion in the post comments and your take home learning for this week Challenge.

Benefits:-

  1. A weekly implementation challenge in order to do goal based learning.
  2. An opportunity to connect and learn from thousand of others ServiceNow Enthusiasts who are part of nowGurukul community.
  3. An opportunity to learn and implement exciting features & functionalities of ServiceNow platform every week.
  4. Real time project based learning opportunity which can be used in your resumes in order to showcase how competent you are in implementing ServiceNow hands-on solutions.
  5. Opportunity to innovate and come up with your creative solutions for the challenges in order to grow your ServiceNow competency.

and much more....

Challenge Guidelines:-

  1. Kindly use your personal development instance for the challenge implementation.
  2. In case of any assistance/discussion required , please use nowGurukul Official What's App Channel for the quick resolution.
  3. Wherever needed assume the values in order to complete the challenge as you are independent enough to bring in your creativity in your hands on implementations.

*****************************************************************************************************************

Week-1 Challenge:-

For this week, as part of the end to end project implementation, we will start by create a new Custom Application using App Engine Studio, Creating tables and their fields, creating Groups, Configuring Form Layout and List Layout, and creating some dump data for these tables which will help during the whole project implementation.

Application Name: Corporate Gifting [Note: You can create a Global or Scope Application. Totally your choice].

Description: Corporate Gifting application will be used by the departments of an organisation where managers can appreciate their mentees in the form of E-Voucher with a predefined amount which will be added to the Employee e-wallet. Each employee can order the voucher based on his wallet balance and number of vouchers.

Update Set:

NowGurukul_Project_CG_V1 (If in Global Scope)

Tables:

  1. Employee (Extend from User table) – Employees who will be having E-wallet balance and can raise Voucher requests for himself. Also, Employees at Manager or above level can raise E-Wallet requests for him mentees to add an amount to their wallet.
Field Name Field Type Comment
Employee Number Auto-generated Number. Prefix - EMP
E-Wallet Balance Integer Read Only
Project/Account Choice ABZ ConsultancyPTL India Ltd.Zone IT ServicesYUC MotorsQwerty Hospitals
Position Level Choice Associate, Senior Associate, Technical Lead, Manager, Senior Manager, Director, Delivery Head, HR
E-Wallet Balance Validity Date 3 months later from the last E-Wallet balance added.
Awards/Appreciations String Should contain the list of Awards/Appreciation received with E-Wallet balance.
E-Wallet Budget Integer Ready Only

2. E-Wallet Request by Managers (Extend from Task table)

Field Name Field Type Comment
E-Wallet Req Number Auto-generated Number. Prefix - EWR
Requested By (Manager) Reference User table
Requested For (Employee) Reference User table
Request Status Choice Submitted, Approval Requested, Approved, Rejected, Completed, Cancelled.

Groups:

  1. E-Wallet HR Approver – People who must approve the E-Wallet request by the Manager before it is added to the employee E-Wallet.
  2. E-Commerce Voucher Agents – HR Agents who would be assigned to the E-Commerce vouchers request submitted by the Managers to help the Employee provide the vouchers offline.
  3. Shopping/Sports-Wear Voucher Agents - HR Agents who would be assigned to the Shopping vouchers request submitted by the Managers to help the Employee provide the vouchers offline.
  4. Food Delivery Voucher Agents - HR Agents who would be assigned to the Food vouchers request submitted by the Managers to help the Employee provide the vouchers offline.

Form Layout:

Employee

Employee Number Email ID
User ID Mobile Number
First Name Career Level
Last Name Project/Account
Name Active
Position Level Photo
Manager

Corporate Appreciations (Form Section)

E-Wallet Balance E-Wallet Budget
E-Wallet Balance Validity
Awards/Appreciations

2. E-Wallet Request by Managers Table

E-Wallet Request by Managers

E-Wallet Req Number Request Status
Requested By (Manager) Opened
Requested For (Employee) Assignment Group
Watchlist Assigned To

Notes (Form Section)

Additional Comments (Customer Visible) / Work Notes
Activities

List Layout:

Default View :

Employee Number User ID Name Email Position Level Manager Active

Corporate View :

Employee Number User ID Name Email Manager E-Wallet Balance E-Wallet Balance Validity Awards/Appreciations

2. E-Wallet Request by Managers Table

Default View:

E-Wallet Req Number Requested By (Manager) Requested For (Employee) Request Status Assignment Group Assigned To Created

Data Preparation:

  1. Create 12-15 records or more for the Employee table with different Position Levels.
  2. Create 8-10 records or more for the Employee table with HR Position Level. Include them in 4 groups mentioned.
  3. For Employees, map Managers or above level employees to their manager field.

*****************************************************************************************************************

Join nowGurukul Communication Channels to get latest updates:-

LinkedIn:- https://www.linkedin.com/company/nowgurukul

What's App:- https://chat.whatsapp.com/DlXPEZCFFTn0ImvGA5UErP

YouTube:- https://www.youtube.com/channel/UClnJHTVq8kNkS1KCzMptYGg

Please Bookmark this Article :bookmark: for your future reference and do Mark it as Helpful :thumbs_up:.

Regards,

nowGurukul Team

View original source

https://www.servicenow.com/community/developer-articles/nowgurukul-servicenow-hands-on-challenge-2024-week-1/ta-p/2776578