And that’s a wrap on ServiceNow Impact customer webinars for 2023! Check out our webinars below for a quick recap and even view the recording. Enjoy!

2023 - ServiceNow Impact Customer Webinars

March 23rd, 2023 – How Realty Operations is getting to value faster with ServiceNow Impact

In this Impact webinar with Realty Operations, Chris (Platform Owner), told his story of how they were able to use an accelerator within ServiceNow Impact to upgrade in less than 30 days. Customers were able to learn how they could get the most from their investments while continuing to operate at peak performance.

June 14th, 2023 - How M&T Bank is rapidly expanding the Now Platform with ServiceNow Impact

In this Impact webinar, Kevin from M&T Bank speaks about how they are using ServiceNow Impact to accelerate the value of the Now Platform. Customers were able to learn how to improve the way they create roadmaps and oversee governance of the platform as they expand, with the help of ServiceNow Impact.

July 26th, 2023 - How ServiceNow Impact is paying dividends at Northwestern Mutual

In this Impact webinar, Northwestern Mutual spoke about how they were able to increase the value of their ServiceNow investment. Tom Cook spoke highly about how ServiceNow Impact helps boost the expertise of their ServiceNow staff with training and certification paths, augment their team with experts on demand, and improve instance health with health scans and accelerators.

August 15th, 2023 - How Accenture is accelerating value with ServiceNow Impact

In this Impact webinar, Tom Bruss from Accenture speaks about how they have been using ServiceNow Impact to accelerate their own journey on the Now Platform® over the last year. By recommending content, tools, and expertise that clearly align with their strategic priorities, ServiceNow Impact has moved the needle on Accenture’s platform health KPIs. With this strong foundation, Accenture is shifting into the next phase of its maturity on the Now Platform—the ability to measure the value realized from their ServiceNow investment—with ServiceNow Impact at the core.

September 27th, 2023 - How ServiceNow Impact helps Zurich Insurance take control of their Platform Health

In this Impact webinar, Zurich Insurance spoke about how they use ServiceNow Impact to enhance their platform health via real-time monitoring and visibility, giving them the upper hand in addressing potential issues before they escalate, resulting in enhanced user experiences and reduced operational costs.

October 19th, 2023 - How HSBC is using ServiceNow Impact to scale its use of the Now Platform

In this webinar, one of the world’s largest banks, HSBC, goes over how they needed to rapidly scale and industrialize their processes to run, maintain, and build on the Now Platform®. ServiceNow Impact helped them establish a strong governance model and team—and given its leadership the ability to track and measure the value of their ServiceNow investment.

November 14th, 2023 - How KeyBank is supercharging their digital transformation with ServiceNow Impact

In this Impact webinar, KeyBank reveals how ServiceNow Impact helped drive their digital transformation journey. With ServiceNow Impact, KeyBank has accelerated progress toward strategic goals with recommendations from experts, reduced operational risk through proactive monitoring and support, and elevated visibility to executives with the CIO Dashboard, allowing them to maximize the return on their investment in ServiceNow.

December 6th, 2023 - Dell® says YES to realizing value faster with ServiceNow Impact

In this Impact webinar, we hosted a fireside chat with John Sheridan, from Dell, to hear how they are realizing value faster – and closing the value gap – with ServiceNow Impact. Customers were able to engage and listen in on how industry-leading organizations are stepping up to the challenge to ensure their technology investments deliver the return they need.

See you next year! You can view and register for our upcoming 2024 webinars via this link.