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ITOM Update Presentation from December 5th SNUG

Import · Dec 06, 2023 · article

Hello everyone!

It was great to connect with you yesterday at the SNUG, and thanks for your interest in ITOM! Please find the deck I presented attached to this article, excluding roadmap items.

To learn more about Digital End-User Experience, please watch this demo and see the attached DEX overview presentation. Please share these materials with your end-user computing support teams. If DEX is a need for your organization, please reach out to your account teams to schedule a discussion and demo.

Here are some helpful resources to help you learn how to use ITOM features. These blogs contain links to how-to blogs, videos, webinars, process guides, troubleshooting, and more!

ITOM Visibility Resource Library

ITOM Health Resource Library

We host a monthly webinar series for ITOM Visibility and Cloud Accelerate. You can register for future webinars and view On-Demand webinars on the Community.

Finally, we'd love for you to take the #ServiceMappingisEasy challenge.

SM Challenge.png

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https://www.servicenow.com/community/washington-dc-snug/itom-update-presentation-from-december-5th-snug/ta-p/2754485