The attached SNUG Customer Participation Guide includes detailed information regarding:

• SNUG Program Overview
• Roles and Responsibilities – Leaders, Steering Committee Members, ServiceNow Marketing
• Leader Best Practices
• Presenter Best Practices
• Host Best Practices
• SNUG Meetup Roles and Best Practices

Please reach out to SNUGs@servicenow.com or tracy.obrien@servicenow.com if you have questions. You can alos respond directly to this post.

Customer participation is key to our SNUG pro program. gram success, so I hope you will consider participating in the SNUG Program!

Tracy O'Brien - ServiceNow