ServiceNow tutorial on HTML field styling |servicenow knowledge management tips |ServiceNow Notifications

Hi All,

I hope you're doing great.

In today's tutorial, we will be exploring the styling option for the HTML fields in ServiceNow.

• In ServiceNow we have 50 + data types, in this HTML is one of the data types. These data type fields are used in rendering or showcasing the HTML on the ServiceNow instance or in emails.
• Examples of this field use can see in the ServiceNow KB article, in notifications, and so on.
• These HTML fields come with the HYML editor and we have the script toggle using which we can change the default styling or formatting on the underlying HTML.
• In our organization, we use a set of standards for styling which we want to impose on all notifications and kb articles, so it's not a convenient option that we change the styling for individual records.
• So in today's session, we will be seeing how we can set the default styling on the HTML so that it will be automatically applied to all HTML templates.

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Regards,

Amit Gujarathi

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