SPM: Application Portfolio Management || Knowledge & Troubleshooting Resources
Maik Skoddow
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My library Knowledge Sources To Go is very popular, but it was intended mainly as a thematically grouped guide to standard sources and was provided by me as a PDF file. For certain topics, however, there is so much content that I can no longer include it in that document, as it cannot continue to grow forever.
For this reason, I have decided to handle such topics in individual community articles like this one instead.
What is Application Portfolio Management?
Whether undertaking an application rationalization program, migrating applications to public cloud, or ensuring critical applications are not at risk from outdated technology, Application Portfolio Management plays a vital role in reducing risk and lowering costs, and in better aligning the application portfolio with strategy. ServiceNow’s Application Portfolio Management (APM) provides a complete picture of the application estate, including the underlying technology relationships. As APM provides both the technology and work perspective, architects can easily assess the impact of any changes on the architectural state. APM also ensures what is beingplanned is aligned with the technology and strategic goals of the organization.
Entry point to the official product information pages
Entry point to the official product documentation
What is application portfolio management?
Detailed explanation of the topic
Summarized overview in one PDF file.
Provides a high-level view of the product and the processes implemented by that product.
From a People, Process, Data/Analytics and Technology perspective the typical insights and risks that may be faced during an implementation along with recommended solutions and mitigation options.
An overview of implementing, maintaining, and getting maximum value from Application Portfolio Management.
The APM Foundation success pack is to help modernize and optimize the customer's Enterprise Architecture,
addressing challenges such as:
- Unified Visibility of Application & Technology Landscape – Businesses are using varying tools and technologies to deliver critical capabilities. Many of which create redundancy.
- Modernization of Application & Technology Strategy – Today, IT is seeking to modernize the way to deliver outcomes in the form of cloud & hybrid delivered technology.
- Measurement & Alignment of Capabilities to Strategic Objectives – Business need to focus on what delivers value most to their customers, and ensure investments are focused on these key Capabilities
Trainings &
Courses
Application Portfolio Management Fundamentals
This course is designed for enterprise architects, as well as others who are interested in learning more about APM. It covers the basics of APM, including the features and benefits, as well as how to get started and navigate APM in ServiceNow.
Application Portfolio Management Implementation
Discover the power of Application Portfolio Management (APM). This eLearning series takes you on a journey of implementing APM using a four-level maturity model along with a rationalization process. Learn how APM provides different viewpoints for focusing on your business applications by reviewing the alignment to the business, the technologies consumed, and the information that is used.
Application Portfolio Management Implementation Simulator
The APM Implementation simulator will test your ability to complete a variety of APM implementation tasks, including activation, configuration, policy creation, and customizations, all within the Application Portfolio Management application.
Articles & Blog Posts
2022-01-14 by GlideFast Consulting
The Ultimate Guide to ServiceNow Application Portfolio Management
2023-02-14 by @mcastoe
Manage Software Technology Standards with APM's Technology Reference Model (TRM)
The Technology Reference Model (TRM) feature of Application Portfolio Management (Tokyo+) allows practitioners to define the Software Technology Standards for their enterprise. For many reasons including risk as well as cost management, the technologies used within the enterprise must be governed. The software products governed could be enterprise software such as database and middleware or end user computing such as mail clients or messaging and collaboration desktop tools
2023-06-20 by @mcastoe
Technology Portfolio Management - Getting Started
In the May '23 Store release, the APM team here at ServiceNow has released a brand-new TPM facility and process. The new TPM is shown in the new Enterprise Architecture Workspace and will be our direction for technology alignment and obsolescence risks management going forward.
2023-08-29 by @mcastoe
Creating Minimum viable Application Services to support Technology Portfolio Management (TPM)
Videos &
Podcasts
2022-06-13 by ServiceNow Community
2022-08-11 by ServiceNow Community
Application Portfolio Management
Learn how you can make data-driven decisions on whether to invest, sustain or replace business applications by leveraging ServiceNow's APM to understand your application landscape; manage technology risk and compliance; and perform capability-based planning to align technology investments to business strategy.
2022-09-26 by ServiceNow Community
Tokyo SPM APM Technology Reference Model
2022-11-22 by ServiceNow Community
Start Managing Applications with Application Portfolio Management
Manage your digital assets strategically, with complete insight into your application portfolio you can evolve to where your business goals and technology investments are in perfect alignment. In this interactive workshop participants will receive guidance and learn how to initially stand up and implement APM. Each participant will receive an “APM QuickStart Tool Kit” at no cost, to help populate the necessary data to utilize APM and realize immediate value.
2023-03-12 by ServiceNow Community
Application Portfolio Management & CSDM discussion Introducing the Enterprise Architecture Workspace
In this video, Doron Orbach the Application Portfolio Management PM and Mark Bodman, CSDM and CMDB PM explore ServiceNow's evolution of APM and the new Enterprise Architecture Workspace. Doron provides a demo the new Workspace features, we discuss new features such as the Digital Interface and Integration, and discuss the CSDM context.
2023-03-12 by ServiceNow Community
Define your Roadmap for a Successful Application Portfolio Management Implementation
ServiceNow Application Portfolio Management (APM) can help to uplevel your strategic planning and give you a visibility to your enterprise systems from the business level. Success and getting full value will often depend on establishing the right roadmap for implementation and rollout to your organization. In our meet up we will discuss: Recommended approach for rolling out APM functionality Value at each phase Interaction and value of inherent integration with other ServiceNow Applications from ITAM, ITOM , GRC and SPM
2023-03-22 by ServiceNow Community
Technology Workflow Utah Release APM Enterprise Architecture Workspace
The Utah release introduces the new Next Experience workspace for the Enterprise Architect. This workspace will allow Enterprise Architects to view their technology portfolio, support the business by mapping business capabilities to applications, identify redundant applications to save cost, and have a plan for end of life applications to not put the business at risk, all in one interface.
2023-05-02 by ServiceNow Community
Introducing: Enterprise Architecture Workspace for APM
Learn how the new Enterprise Architecture Workspace (EA Workspace) for APM provides an interactive user interface that enables enterprise architects to stay up to date with their tasks, get insights, and monitor the health of their portfolio -all from a single location.
2023-06-23 by ServiceNow Community
Drive out Technology Obsolescence with APM's new Technology Portfolio Management
A review of the new Technology Portfolio Management (TPM) capability and how you can better manage technology obsolescence risk in ServiceNow. In this workshop, participants will receive guidance on how to setup and use TPM. Each participant will receive a “TPM Getting Started Kit” at no cost, to help realize faster time to value for TPM.
2023-07-19 by ServiceNow Community
Establishing Your Technology Reference Model
In your business enterprise, using an unapproved software can create great risk to the organization. ServiceNow's APM Technology Reference Model allows your Enterprise Architects to define the Software Technology Standards and reduce for your enterprise. Join this webinar to learn more about Technology Reference Model and the latest tips and tricks to get started. Plus, you'll get a sneak peek on upcoming new features!
2023-08-29 by ServiceNow Community
Enhance your APM with the Enterprise Architecture Workspace
Learn the ins and outs of using Enterprise Architecture Workspace to get even greater value from your Application Portfolio Management practice! Join this 360 Exchange to hear from ServiceNow experts and connect with your peers on:
- Enabling enterprise architects to stay up to date on tasks, get insights, and monitor the health of the portfolio
- Step-by-step guidance on installing Enterprise Architecture Workspace
- Using the unified interface to explore portfolio overview, health, and insights
2023-09-20 by ServiceNow Community
Vancouver Release: APM Business Application Enhancements
This video covers the new APM enhancements introduced in ServiceNow's Vancouver release. Planning and decision-making have been simplified with the introduction of the new 'Business Application' and 'Digital Integration' attributes. Furthermore, updates to Information Objects allow you to label data with multiple tags, providing you with greater control over sensitive information and enhancing its security.
2023-09-20 by ServiceNow Community
Vancouver Release: APM Enterprise Architecture Workspace Updates
With the August 2023 store release and the Vancouver release, the Enterprise Architect Workspace has been expanded and enhanced to save time and increase efficiency. From small enhancements such as additional buttons for requests and tabs of information, to major enahncements such as full Technology Risk Management and Technology Portfolio Management functionality.
2023-11-28 by ServiceNow Community
Enhance your APM with the Enterprise Architecture Workspace
Learn the ins and outs or using Enterprise Architecture Workspace to get even greater value from your Application Portfolio Management practice! Join this 360 exchange to hear from ServiceNow experts and connect with your peers on:
- Enabling enterprise architects to stay up to date on tasks, get insights, and monitor the health of the portfolio
- Step-by-step guidance on installing Entreprise Architecture Workspace
- Using the unified interface to explore portfolio overview, health, and insights
2024-03-22 by ServiceNow Community
Workshop: Get started with Application Portfolio Management
Manage your digital assets strategically, with complete insight into your application portfolio you can evolve to where your business goals and technology investments are in perfect alignment. In this interactive workshop participants will receive guidance and learn how to initially stand up and implement APM. Each participant will receive an “APM QuickStart Tool Kit” at no cost, to help populate the necessary data to utilize APM and realize immediate value.
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