Organizations can create a better, more connected experience for their employees and service agents by integrating ServiceNow with Microsoft 365 apps suite. Doing so helps drives productivity for the entire enterprise, with a seamless self-service experience for employees and faster resolution time for agents.

Here's a quick start guide on Microsoft Teams integration with ServiceNow.

Refer to product documentation on ServiceNow for Microsoft Teams for additional details.

• Understanding of Microsoft Teams integration with Employee center
• Walkthrough of installation and configuration of MS Teams integration

For other feature deep-dives, refer to other topics covered as part of Employee Center Academy series.

FAQ's

Refer to Microsoft 365 Integrations FAQ's here.