AI Search
Import
·
Aug 09, 2023
·
article
AI Search is our cognitive search engine that provides AI-driven, consumer-grade search experience for Portal, Now Mobile, and Virtual Agent. AI Search enables organizations to deliver natural search experiences and provide better self-service across different languages — all without needing data science expertise. It offers following capabilities:
- Natural language processing
- Machine learning
- Query intent
- Actionable, genius results
Refer to product documentation on AI search for additional details.
Academy Session
- Understanding the ServiceNow’s Search capabilities
- Live demo of Employee Center Search experience (Demo starts 38:56 onwards)
For other feature deep-dives, refer to other topics covered as part of Employee Center Academy series.
FAQ's
Refer to AI Search FAQ's here.
View original source
https://www.servicenow.com/community/employee-center-articles/ai-search/ta-p/2638591