Hello Everyone,

Use Case Scenarios for requirement fulfillment in our day-to-day development activities.

// Trigger Business Rule that runs on Insert/Update

(function executeRule(current, previous /*null when async*/) {

// Add your code here

var gDT = new GlideDateTime(current.u_email_to_be_sent_for_date); // You can select your date field when an email needs to be sent out

gs.eventQueueScheduled('email_date', current, '', '', gDT); // Trigger an eventQueueScheduled method so that event can be triggered, the event can be created of your choice

})(current, previous);

// The event Name here is email_date, it can changed according to the needs

// Notification record will be created to generate a notification

When to Send - The event is triggered, in my case it is email_date

Who will receive - Caller of an incident, you can select your recipients

What it will contain - An Email body of your choice

Here is the Demo for this Scenario -

Best Regards,

Prashant Kumar (LearnIT)

YouTube Channel LearnIT: https://www.youtube.com/@learnitwithprashant

Blog LearnIT: https://medium.com/@LearnITbyPrashant

Prashant Kumar LinkedIn: https://www.linkedin.com/in/learnitbyprashant/

ServiceNow Community Prashant Kumar - https://www.servicenow.com/community/user/viewprofilepage/user-id/19635