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Understanding Notification Weight

Import · Jun 30, 2023 · article

Occasionally you'll want one notification to override another if they happen to trigger at the same time.You do this by adjusting Notification Weight.But Notification Weight has a weird "gotcha".

Here's what you have to know.

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https://www.servicenow.com/community/developer-articles/understanding-notification-weight/ta-p/2602458