Platform Analytics Academy - June 28, 2023 - Using UX Analytics to Optimize Web Experiences
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Jun 14, 2023
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In this Platform Analytics Academy session, we discussed and demoed ServiceNow® User Experience Analytics. The ServiceNow® User Experience Analytics application provides dashboard views for monitoring usage analytics of your Next Experience web applications and Virtual Agent, ServiceNow mobile, and Service Portal applications. Visualize metrics and interactions to understand the user experience better, and create more intuitive journeys for your users. If you have an interest in User Experience Analytics, you will want to check this session out.
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