The Agent Workspace for HR Case Management store application introduced in San Diego release is a new re-factored workspace for HR agents. The new UI Builder-based workspace makes it more configurable and flexible for customers.

• A modernized visual design language
• A simplified, unified platform navigation that brings everything together into one unified user experience, in one browser tab
• New UIB-enabled HR Agent Workspace that enables theming, app configuration, and development in UI Builder

Note: If you are using classic AgentWorkspace, we recommend you migrate to the configurable workspace(Agent Workspace for HR Case Management)

This article aims to be a library of resources for Configurable agent workspace for HR case management