Welcome to K23 - Las Vegas - IT Service Management Fundamentals.

If you are in the K23 ITSM Fundamentals class in room Cassanova 607, Please post any comments or questions here using the COMMENT button. Classroom staff will be monitoring this conversation during class on May 14-15, 2023 and will answer to the best of their ability. Also, feel free to refer back to this article post knowledge.

NOTE: This article will not be monitored post K23.

NowLearning.

This the official training web site for service now. You can get free trainings and extra knowledge

https://nowlearning.service-now.com/

CMDB Fundamentals

Free training to obtain core understanding of configuration management data base

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Knowledge Management Fundamentals

Free training to obtain basic understanding of configuration management data base

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Knowledge Management (KM) Implementation: Admin, Portals, and KCS

Free training to obtain advanced understanding of configuration management data base

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Platform Subscription Model.

Free training explaining what you can develop according to your subscription

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ITSM Professional Suite

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ITSM Implementation Simulator

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Get Started with NowCreate

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Major Incident Management Fundamentals

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Major Incident Management Implementation

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Flow Designer Essential

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Flow Designer Overview

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Flow Designer Subflows and Actions

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Flow Designer Quick Reference Card

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CSDM 3.0 Fundamentals

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ServiceNow Docs

Official technical and process documentation for ServiceNow

https://docs.servicenow.com/

Developer website

https://developer.servicenow.com/

Tech best practices

https://developer.servicenow.com/dev.do#!/guides/rome/now-platform/tpb-guide/scripting_technical_bes...

Getting started with Now Experience

https://developer.servicenow.com/dev.do#!/guides/rome/now-platform/now-experience-guide/now-experien...

No Code Citizen developer Guide

https://developer.servicenow.com/dev.do#!/guides/rome/now-platform/citizen-dev-guide/citizen-dev-int...

NowCreate

https://nowlearning.service-now.com/nowcreate

Get Started with Agent Workspace

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