Abstract

Digital transformation has progressed in Japan, but broad adoption of best practices has not been seen in Japan society. SB Technology, a group company of Softbank, approached the white spaces for progressing the Japan-wide digital transformation and launched a new ServiceNow-based managed service with ITOM, ITAM, and SecOps. In this session, learn how the managed service can impactfully open the eyes in Japan's society for ServiceNow’s true value as a digital platform by combining multiple products.