ServiceNow support didn’t provide too much information about the steps to fix

Execute operation on script include ‘hr_PortalUtil’ from scope ‘Global’ was denied – Support and Troubleshooting (servicenow.com)

Error:

Execute operation on script include ‘todoPageUtils’ from scope ‘GRC: Risk Management’ was denied. The application ‘GRC: Risk Management’ must declare a cross scope access privilege. Please contact the application admin to update their access requests.

How to fix this issue?

1. Go to “Application Restricted Caller Access” (sys_restricted_caller_access) table
2. Change status to “Allowed”.

* Make sure you’ve captured the entry into your update set.

The post Execute operation on script include ‘todoPageUtils’ from scope ‘GRC: Risk Management’ was denied – how to fix it? appeared first on NOWJedi.