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Effortlessly Identifying Duplicate Records in ServiceNow

New article articles in ServiceNow Community · Dec 10, 2024 · article

Duplicate entries can clutter your data, causing discrepancies in reporting, workflows, and decision-making. For tables like cmdb_ci_vmware_instance, having unique entries—especially for essential attributes like name—is critical for data integrity.

In this blog post, I'll walk you through a simple script for identifying duplicate entries in ServiceNow using the GlideAggregate API. The script organizes records by a certain field (such as name) and flags duplicate entries for further action.

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https://www.servicenow.com/community/developer-blog/effortlessly-identifying-duplicate-records-in-servicenow/ba-p/3123764