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Using Root Cause Analysis - Process Mining use cases

New article articles in ServiceNow Community · Dec 09, 2024 · article

What is causing your tree of inefficiencies to grow! A bit cheesy I know but its something a lot of people really struggle to answer.

In today's post we wanted to show how easy (and quick) it is to run some machine learning in Process mining to see the Root Cause Analysis of behaviors in your data. This is always a great starting point to find out what is causing records to achieve a desirable or undesirable overall process. Let's get to the root of it!

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https://www.servicenow.com/community/process-mining-blog/using-root-cause-analysis-process-mining-use-cases/ba-p/3123277