What is Reporting?

ServiceNow® Reporting enables you to create and distribute reports that show the current state of instance date, such as the number of open incidents of each priority. Reporting functionality is available by default for all tables, except system tables.

Reporting features:

• Visualize and analyze current instance data.
• Share with users on dashboards, service portal, export to pdf, and email.
• Use the data visualization component in the UI Builder to create a report visualizations for Next Experience.

How do I get started with Reporting?

Step 1: Documentation	Step 2: Training	Step 3: Guidance& Best Practices	Step 4: Further Resources

Step 1: Documentation

To familiarize yourself with the complete spectrum of Reporting features and the newest enhancements in each release, ServiceNw® Docs is the place to go.

Reporting Docs

Release Highlights

San Diego

Reporting Release Notes

• R*eport Builder is no longer available* - The Report Builder, also known as the Classic UI, is deprecated. To create new report visualizations, use the Report Designer or the Visualization Designer. Create a report visualization.
• Calendar Report Component - Plan, organize and plot events that have a date dimension using the Calendar component.
• Themeable colors in reports - Apply an alternate color for data visualizations to be used when a theme is applied to your instance.

Rome

Reporting Release Notes

• Aggregate on data fields using standard deviation in the Report Designer - Apply the standard deviation calculation on a duration or numeric fields in your report.

Step 2: Training

Now Learning Training

• Get Started with Reports (3 hours)

Developer Program

Next, request a Personal Developer Instance (PDI) to practice what you have learned.

Step 3: Guidance and Best Practices

Whether you're a first time implementor or an experienced developer, the following resources will help you understand how to best approach using Reporting.

Platform Analytics Academy

We have been covering Reporting topics in our Platform Analytics Academy sessions.

• January 11th, 2022 - Which Visualizations?
• October 19th, 2022 - CMDB Query Builder Queries & Reporting
• July 13th, 2022 - ACL Assessments for Reports
• December 1st, 2021 - Standard Deviation in Reporting
• November 17th, 2021 - Service Portal Reporting
• November 3rd, 2021 - Tuning Solutions in Reporting
• August 11th, 2021 - 5 Stages of Data Visual Happiness
• June 30th, 2021 - Advanced Reporting Features for Report Admins
• April 21st, 2021 - Analytics in Quebec - Business Calendars, Report Formatting, and Function Fields
• January 13th, 2021 - Schedule Notifications in Performance Analytics and Reporting.

ServiceNow®

• Reporting
• Demo ServiceNow Reporting
• ServiceNow Reports

Step 4: Further Resources

Developer Program

In addition to PDI's, the ServiceNow® Developer site has many resources for Reporting.

• Learn: Reporting
• References: Reporting
• Guides: Reports
• Share: Reports

Community

• Reporting Articles & Blogs

Activation Information

Reporting is a ServiceNow® Now Platform feature that is active by default.