ServiceNow Enterprise Architecture—Driving Business Transformation Through EA, SA & PA
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Feb 25, 2026
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Introduction (About the Co‑Authors)
This post is a joint work by three architects involved in Enterprise Architecture for ServiceNow.
From the respective perspectives of EA (Enterprise Architect), SA (Solution Architect), and PA (Platform Architect), we regularly hold informal discussions on the value and roles of architecture in ServiceNow.
This blog is written with the aim of organizing the insights and discussion points obtained from those conversations and articulating how the EA role in ServiceNow should be understood.
Please note that the content described in this blog does not represent official views or product directions of ServiceNow, and is based solely on the personal experiences and perspectives of the authors.
Authors
- EA (Enterprise Architect): Mineko Tanabe
- SA (Solution Architect): Yoshinori Teraoka
- PA (Platform Architect): Norio Nagayma
https://www.servicenow.com/community/japan-blog/servicenow-enterprise-architecture-driving-business/ba-p/3496813