ServiceNow Source-to-Pay (S2P) Demo Video - Accounts Payable - Resolve Invoice Exceptions
ServiceNow Community
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Feb 20, 2026
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video
This is Part 3 of the Accounts payable invoice management workflow. See how to use ServiceNow Accounts Payable Operations in Source-to-pay (S2P) to process an uploaded vendor invoice and resolve exceptions. Once invoice line mapping is done, the playbook will switch to exception review. Make sure to review all the exceptions and bypass the irrelevant ones stating a reason. Some exceptions (such as a missing goods receipt) require to be resolved together with the business owner.
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https://www.youtube.com/watch?v=MPQxS6HRbqU