Use Issue Submission Agent to streamline employee issue submission
ServiceNow Community
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Feb 18, 2026
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video
See how an AI-powered, guided conversational experience guides employees during the issue submission process by suggesting relevant controls, policies, processes, or regulations based on historical issue data and user input. See how you can use agents to streamline submissions and reduce reporting hurdles. @servicenow #nowassist #riskmanagement #issuesubmission .
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https://www.youtube.com/watch?v=mFI-8a2LWF8