logo

NJP

Why i dont have 'End Impersonation" Option

New article articles in ServiceNow Community · Feb 17, 2026 · article

Hi,

How can I add End Impersonation button? When I impersonate a contact (sn_customerservice.customer) user which has access only to Service Portal, i dont have End Impersonation option

AlonGrod_0-1771325293157.png

 

View original source

https://www.servicenow.com/community/developer-forum/why-i-dont-have-end-impersonation-quot-option/m-p/3490895#M1247739