Queries on AI Workflow/Usecase
New article articles in ServiceNow Community
·
Feb 17, 2026
·
article
Hello,
I have been exploring Now Assist and AI Workflows, and I have a few questions. I’m hoping to get them answered here.
I have created my AI Workflow with all the instructions and agents. How can I train this workflow to make it more efficient?
While testing the AI Workflow, I sometimes observed that the AI hallucinates and provides incorrect outputs. Is there a way to provide feedback in such scenarios to let the AI know that the output is incorrect?
I see that we can allow our AI Agents to learn from past executions. Can this training data be moved across instances?
Regards,
Vasu
View original source
https://www.servicenow.com/community/now-assist-forum/queries-on-ai-workflow-usecase/m-p/3490910#M2953