Hi All

1.My requirement is I have to create an outage for Closed Incident through CatLog Item

Whenever I try to create Outage for the closed Incident in Incident Form it should through a error message " Outage cant be created for Closed incident please click this "link"(catalog Item) and raise a request.

1. Once the user created a SR using that link in flow designer it should ask for the approval from Line manager then only record should record should get created.