Regarding my request Section unable to see InActive Record form sc_request and Incident table on Now mobile:

1. Inactive record for (REQ and Incident) table are not visible on My Requests Screeen.

2. if we use filter state is closed complete or closed incomplete then it showing like this(snapshot) for Req (sc_request).

3. closed or cancelled incident are visible on now mobile.

It showing like this

Could you please provide solution for the above issue