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how to show action button on now assist chat window

New article articles in ServiceNow Community · Feb 17, 2026 · article

Hello Team,

 

I have created a Agentic WorkFlow in which there are multiple Agentic AI Agents been called.

Everything is working fine if I call the agents by providing inputs in the NOW assist

 

However I wanted to give the user option which the user can click on action button just as shown in the screenshot. 

what needs to happens so that  custom Agentic Worflow OR AI agents can be showed as UI actions.

E.g

My Use Case is there is a custom work order table.

user should see below options

  1. Summarize Work ORder

  2. Add Labor Entry to Work Order

  3. Close Work Order  

prashantkulkarn_0-1771335297637.png

 

View original source

https://www.servicenow.com/community/now-assist-forum/how-to-show-action-button-on-now-assist-chat-window/m-p/3491042#M2964