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What patterns do ServiceNow AI Agents leverage ?

New article articles in ServiceNow Community · Feb 16, 2026 · article

Hello, 

 

As i understand, ServiceNow AI Agents leverage the ReAct pattern to perform actions. They typically follow the T cycle of thought, action, and observation. Are there any other design patterns that the AI Agents in ServiceNow can leverage ? Is there a way to specify which pattern to use in an Ai Agent ?

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https://www.servicenow.com/community/ceg-ai-coe-forum/what-patterns-do-servicenow-ai-agents-leverage/m-p/3490183#M1