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Manual upload of Vulnerable Items

New article articles in ServiceNow Community · Feb 16, 2026 · article

Hi All,

 

I am doing a manual import of Vulnerable Items to test how it works. I have a Windows Server CI which has a FQDN, IP Address and a Hostname. When I do the manual import through the UI, the resulting vulnerable item is linked to a newly created 'Unclassed hardware record'. What options do I have for debugging this? I'm not clear on why/how it is not finding the right CI to link to the VI.

 

Thanks,

 

Jack

View original source

https://www.servicenow.com/community/secops-forum/manual-upload-of-vulnerable-items/m-p/3490280#M13823