logo

NJP

Add Operator to Breakdown for Assignment group 'is one of'

New article articles in ServiceNow Community · Feb 16, 2026 · article

Hi, 

I work in an instance where there are many groups from different parts of the business.

I would like to create a Visualization that uses the 'Incident backlog growth' indicator.

For other indicators I have been able to use the filter Assignment group > Is one of, but here I have only Assignment group > is, available. 

I'm looking for advice on how to update the operator and if possible, tips on refining OOTB data sources to a set of specific groups.  

2026-02-16 15_59_27-.png

View original source

https://www.servicenow.com/community/virtual-agent-forum/add-operator-to-breakdown-for-assignment-group-is-one-of/m-p/3489581#M24568