Customizing AI Search Results in Service Portal – The EVAM Way
Cezary Basta – Dev Blog
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Feb 12, 2026
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article
Tired of generic search results? 😴 Learn how to create custom EVAM templates with icons and map them to your tables! I'll walk you through the JSON configuration and the tricky search results action setup to get your Service Portal looking sharp. Let's customize! 🚀
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https://cezarybasta.dev/customizing-ai-search-results-in-service-portal-the-evam-way/