How to Get Your Free ServiceNow Personal Developer Instance (PDI) — Step by Step
knewget
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Feb 09, 2026
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video
If you’re just getting started with ServiceNow, one of the biggest questions is: How do you actually practice using the platform without already working at a company? The answer is a Personal Developer Instance (PDI). In this video, I walk you step by step through how to get your free ServiceNow Personal Developer Instance, explain what it is, why it exists, and show you exactly how to request one — start to finish. This is the safest and most reliable way to get hands-on with ServiceNow so tables, records, lists, and forms stop being abstract concepts and start making sense. ► In this video, you’ll learn: - What a Personal Developer Instance (PDI) is and why ServiceNow provides it - Why using a PDI is completely allowed and encouraged for learning - How to create a ServiceNow website account - How to join the ServiceNow Developer Program - What the “Do you code?” question really means - How to request your own Personal Developer Instance - How to launch and access your PDI safely - The best way to return to your PDI later without password issues - What hibernation means and how to avoid losing your instance ► Chapters 0:00 – What a Personal Developer Instance (PDI) Is 1:40 – Step 1: Create a ServiceNow Website Account 5:00 – Step 2: Join the ServiceNow Developer Program 9:00 – Step 3: Request Your Personal Developer Instance 14:00 – Launching Your PDI for the First Time 17:00 – How to Get Back to Your PDI Later 19:30 – Hibernation, Reclamation, and Important Tips ► Get the Study Guide + Course • Free CSA Study Guide – A beginner-friendly companion to help ServiceNow concepts click: https://knewget.com/csa-ebook/ • CSA Masterclass & Prep Hub – Step-by-step training to build confidence and pass the ServiceNow CSA exam: https://knewget.com/csa-masterclass-prep-hub/
https://www.youtube.com/watch?v=S1FTcq5omPs