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My library Knowledge Sources To Go is very popular, but it was intended mainly as a thematically grouped guide to standard sources and was provided by me as a PDF file. For certain topics, however, there is so much content that I can no longer include it in that document, as it cannot continue to grow forever.

For this reason, I have decided to handle such topics in individual community articles like this one instead.

What is the Automation Engine?

Automation Engine empowers ServiceNow platform owners to make work flow seamlessly across silos by quickly and easily connecting to any system and automating routine, UI-centric work, all on a single platform. Automation Engine combines the value of Integration Hub with RPA Hub (Robotic Process Automation) and Document Intelligence for a complete automation solution.

Product Information

Entry point to the official product information pages

Product Documentation

Entry point to the official product documentation

Solution Brief

Summarized overview in one PDF file.

What is automation?

Automation frees your teams from time-consuming, repetitive tasks, for improved efficiency.

Trainings & Courses

Automation Engine Core Skills

Quickly connect with third-party APIs, build your own custom integrations, and automate repetitive tasks and document processing.

Articles & Blog Posts

2023-09-20 by @Prasad Velamuri

What's new in Vancouver Release for Automation Engine?

With our continued dedication towards driving innovation in the hyperautomation space, we’re excited to unveil new features and enhancements for Automation Engine as part of the Vancouver release. By closely listening to our customers and aligning with market needs, we've enhanced our core capabilities including Integration Hub for API-led integration, RPA Hub for UI-led integration, Stream Connect for Apache Kafka, and Document Intelligence. What’s more, we’re excited to introduce Process Mining for External Data as a new capability in Automation Engine. Let’s explore how these enhancements accelerate automation development and deliver greater business value!

2023-09-20 by @Will Carlson

What’s New in Washington D.C. Release for Automation Engine

With our continued dedication towards driving innovation for Intelligent Automation, we’re excited to unveil new features and enhancements for Automation Engine as part of the Washington D.C. release. By closely listening to our customers and aligning with market needs, we've enhanced our core capabilities including RPA Hub for UI-led integration, Integration Hub for API-led integration, Stream Connect for Apache Kafka, Document Intelligence, and Process Mining for External Data.

Videos & Podcasts

2022-03-31 by ServiceNow Community

Automation Engine - Overview Demo

Automation Engine enables you to establish end-to-end automation that can help businesses realize new levels of value and efficiency across any ServiceNow workflow. This solution provides a low-code suite of automation and integration capabilities that work cohesively with any environment. See how our robotic process automation capabilities, made possible via RPA Hub, complement our portfolio of low-code integrations powered by Integration Hub. The two solution sets enable businesses of any size to address their automation and integration needs in a single, unified platform.

2022-09-22 by ServiceNow

Build And Automate: App Engine

The San Diego release brings an array of exciting new features to the App Engine portfolio, making it easier than ever for creators of every skill level to develop high quality apps quickly. In this session we’ll look at the intuitive new diagramming capability in Flow Designer, discuss the business-critical potential of Decision Builder, and dive into the exciting ability to add ad hoc activities to playbooks. These offerings complement the incredible array of solutions already offered with App Engine, enabling you to accelerate innovation with low-code app dev.

2022-09-22 by ServiceNow Community

Manage the entire Hyperautomation landscape on a single platform

Automation Center unifies your islands of automation and brings a new level of visibility into the ROI of your robotic process automation efforts.

2022-10-05 by Chuck Tomasi

Automation Engine Pre-built Solutions with Michael Meiner

Buy vs. Build is a challenge every developer faces at some point. When it comes to automation and integration, it's good to know your way around the available options before making a decision that could potentially create technical debt. This episode's guest brings some light to the pre-built options for ServiceNow Automation Engine.

2023-10-06 by ServiceNow Community

What's new for Creator Workflows in Vancouver

In this academy you'll learn about what’s new for Creator Workflows in the Vancouver release. Outbound Product Managers Joe Wilmoth and Kiernan McMorrow take us through the new and improved capabilities in App Engine and Automation Engine.

2023-10-12 by ServiceNow Community

Automation Engine with RPA & Workflow

Things you will learn:

• What is Automation Engine, and how is it different from AppEngine
• What is Robotic process automation (RPA)
• How can RPA help me with my services?

2024-03-04 by ServiceNow Community

Automation Engine New Features

See the new features available to Automation Engine: Spoke Generator, Integration Hub Import Enhancements, and more!

Troubleshooting

Known Error Portal

Pre-configured filter for the respective topic. Remove the query string or modify the filters on the left side if you want to narrow down the search results in a different way.

Selected Articles

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