You can ship an integration that “works” and still get burned in production. In this ServiceNow integration tutorial, you’ll learn how integrations really behave on the platform, inbound vs outbound in practice, and why auth, logging, retries, and error handling matter more than the HTTP 200\. Walk away with an architectural mental model you can apply to REST Messages, SOAP, Flow Designer, and Integration Hub so your integrations stay reliable, explainable, and supportable.