How to Create a Process Configuration - Process Mining
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Jan 26, 2026
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This post is part of the Process Mining Blog Series to assist customers to quickly enable their teams and organizations to provide consistent governance in each analysis and detect improvement opportunities with ease. This is especially important as organizations scales teams using Process Mining across an enterprise.
For example, Process Configuration set up for a Customer case workflow may have specific improvement detectors, activities or even breakdowns that we want to include or suggest to anyone within a team who doing an analysis.
The outcomes for using a process configurations are simple: Make it easier, no guess work and provide a level of governance and consistency.
We will also include how Process Mining Content Packs can accelerate how Process Configurations are created and managed.
https://www.servicenow.com/community/process-mining-blog/how-to-create-a-process-configuration-process-mining/ba-p/3475330