2026 is off and running, and it’s best to have a guide to show you the way along your AIOps journey! So let me introduce you to the **ITOM AIOps Configuration Center**, a centralized hub within the Service Operations Workspace (SOW) that enables IT teams to configure, manage, and optimize AI‑enhanced IT Operations (AIOps). Acting as a command center for modern operations, it streamlines event‑to‑response workflows, reduces alert noise, and strengthens overall service health.