Stepping into a senior ServiceNow role isn't just about knowing the platform-it's about mastering architecture, governance, integrations, and leadership. Whether you’re preparing for an interview, mentoring a team, or shaping enterprise IT strategy, the right questions reveal the depth of your expertise.

This curated set of questions spans ServiceNow Core Architecture, ITIL governance, CMDB/CSDM design, ITOM discovery, ITAM/SAM/HAM practices, CSM implementations, integrations, event management, migration scenarios, coding best practices, leadership skills, and even AI in ITSM.

From "How do you secure ServiceNow integrations?" to "What are the 3 C's of CMDB Health?" and "How do you ensure GenAI doesn't expose restricted data?" - these are the exact challenges senior architects and advisory consultants face in real-world engagements.