We are looking forward to seeing Chicago SNUG members in person at the Hilton Rosemont Monday! If you haven't registered already, Register today

Some of you are likely curious what is going to be discussed, here is the agenda:

9:30 Doors Open

10:00 CSDM Foundations (Common Service Data Model) Workshop - optional

12:00 Check-in and Networking Lunch

1:00 Welcome, Chris Bertelsen, United Airlines

1:05 Persona Dashboards, Jane Stone, Abbvie

1:30 The ServiceNow Platform Roadmap, Heath Ramsey, ServiceNow

2:00 Break

2:10 Partner Presentation (CDW) Virtual Agent with MS Teams Integration, Tom Horton, CDW

2:35 Reduce Costs While Delivering Seamless Experiences, Marc Gelber, ServiceNow

3:00 Networking Happy Hour sponsored by CDW