Hiba Dhin is a Business Architect at NewRocket, an Elite ServiceNow partner. She's had a lengthy career with lots of diverse experience, but she's found her calling with ServiceNow.

Early in Hiba's career, she realized she was passionate about delivering great employee experiences. In fact, she says it brings her happiness. It gives her the opportunity to make a difference in people’s lives, which motivates her to get up in the morning. Hiba always asks how something will help a customer and their employees—she genuinely always tries to put herself in her customer's shoes.

Before joining NewRocket, Hiba worked for a large bank. There was an incredible amount of transformation happening, and that's where Hiba discovered ServiceNow and came to appreciate how it helped deliver great employee experiences. In fact, that's what attracted her to NewRocket—the opportunity to become proficient at using the ServiceNow platform to make employees' lives better.

At NewRocket, Hiba is deeply involved in HR transformation. She sits down with customers and listens to their problems and challenges. She says she loves listening since that's the best way to create solutions that give customers real long-term value and help them succeed. According to Hiba, HR transformation can have a tremendous impact on a customer. When she sees someone needing help—the real person behind the customer logo—working through the systems and processes they need is a delight. And while Hiba doesn't have deep technical expertise, she loves working with NewRocket's great technical experts to unlock the power and value of the ServiceNow platform for customers.

Hiba sums it up by saying, "To be a truly effective business architect, you have to understand your customer and have the right insights and tools to help them. ServiceNow can do so much for a customer, and when I connect all the dots, that brings me joy."

When you rise up with ServiceNow like Hiba, you find a place where your experience is appreciated and your passion is rewarded. Isn't it time you join the ServiceNow movement and grow your career doing the best work of your life?