Nov 2022 UPDATES

Index

PROFESSIONAL DEVELOPMENT / CONSULTING

Know Your Worth 1 - Salary Surveys Exploit You

Know Your Worth 2 - Don't Create Content for "Exposure" Know Your Worth 3 - KNOW YOUR RIGHTS! Should I go Deep or Wide?

How to Achieve Community / Dev MVP

Resume Length: Get it Wrong, Get Knocked Out

Consulting: Turning Conflict into Victory

Is ServiceNow the Right Path for Me?

How do I learn ServiceNow?

What do you think of the ServiceNow Salary Survey?

What is the best ServiceNow Certification to get?

Getting ServiceNow Jobs in the USA

Why Cant I Find ServiceNow Talent?

Why Cant I Find ServiceNow Talent? pt 2

How to Interview a ServiceNow Architect

Thoughts on the Servicenow License Model

How to Become a Better ServiceNow Developer

Purge these words from your ServiceNow Resume

Do I need a Technical Degree to Learn and Work with ServiceNow?

SERVICENOW TOOLBOX

Create Many to Many Tables in #ServiceNow (2 ways!)

Creating a ServiceNow UI Action with user confirmation.

Using ServiceNow Mail Scripts for Stylish Notifications

Make beautiful ServiceNow journal entries with embedded hyperlinks and emojis!

Using Custom Journal Fields

Attaching files to outbound email via script

Launch Catalog Item From Email with Flow Designer

Using Variables in reports, business rules, slas, notifications, and scripts

System Properties Deep Dive NEW!!!

Halloween Special: GlideAggregate NEW!!!

GO WITH THE FLOW - FLOW DESIGNER TUTORIALS

Automate and Enrich Project Status with Flow Designer

Basic Catalog Flow with Timed Approvals with Flow Designer

Auto-Close Overdue Tasks Using Flow Designer

Replacing a Business Rule Using FLow Designer

ServiceNow Flow Designer Custom Action Deep Dive - Aggregator

Understanding inputs and outputs in Flow Designer custom flow actions

ServiceNow Flow Designer Custom Action - Fire an Event

3 Ways to Notify With ServiceNow Flow Designer (and which way is best!)

Using ServiceNow Flow Designer to Compensate For OOB Logic You Disagree With

Update Parent on Significant Child Update

Close Parent When Child Tasks Complete NEW!!!

Approvals and Subflows NEW!!!

Create Universal Error Handling Subflow NEW!!!

EXPLORING WITH XPLOREXplore is the premiere ServiceNow developer toolkit by Whitespace Studios. In <1 hour learn how Xplore can accelerate & empower ServiceNow development (for free)

Playlist Link

Ep?? - Installation & Upgrade

Ep1 - The Basics

Ep2 - Business Rule Simulation

Ep3 - Table Hierarchies

Ep4 - Logging

Ep5 - User Data

Ep6 - User Data with JSON & XML

Ep7 - Regex

Everyday Xplore 1 - "Is there a table for"

Everyday Xplore 2 - "Open with Xplore vs ShowXML"

New Features in Xplore 4.8

New Features in Xplore 4.9

JOY OF REPORTING
This series will showcase the many features of ServiceNow reporting, including Performance Analytics. This series will talk about the build but also strategy & philosophy of reporting. My intention is that you can deploy this to your ServiceNow user base to help them construct their own reports, or better articulate their reporting needs.

Using the Trend Condition

Using Related Record Conditions

Using the Relative Operator

Anatomy of Great Reporting: Audience

Get to the Root of the Problem with Pareto Charts

Fast Insights with Interactive Analysis

ITBM
This series is for PMO stakeholders and ServiceNow architects. It covers complex concepts, interface training, and special announcements on new version features. Playlist Link

Scenario: When Non-Allocated Users Submit Time

London Release: New Resource Allocation Interface

SHOWCASES
Showcasing some of my favorite ServiceNow Service Partners and Products

Phishbait by GlideFast Consulting

VividCharts AutomatePro

IntegrityPro Consulting

TOKYO TOURS

Improved Project Management Workspace

Admin Center. The one stop shop for an admin?

Zip and Unzip steps in Flow Designer

Multi-Lingual Translations for Notifications

SAN DIEGO ESSENTIALS

GET PAID to help me prep

Using Flow Diagramming in Flow Designer

Using TRY Flow Logic in Flow Designer

WHEN IN ROME

First Impressions

Non-Monetary Benefit Plans

Reporting with Standard Deviation

VTB Sorting

Standard Change Proposals in the CAB Meeting

QUEBEC QUICKIES

Analytics Q&A - Reporting in Natural Language

Script Tracer

Instance Scan

KPI Signal Responsibilities

Reporting on Record Producer Questions

Roadmaps

LA LUMIERE DE PARIS (Paris upgrade snippets)

Upgrade Center Project Basline Variance

Analytics Center KPI Signals

Show on Status Report

ONE MINUTE ORLANDO
Program Status Reports RIDAC Transitions Custom Fields on Project Import Scrum Programs Log Points

NEW YORK MINUTE(S)

Playlist Link

ITSM Roles (FINALLY!!!)

Time Card Daily Records (FINALLY!!!)

Script Detective

Instance Data Replication

Knowledge and Catalog Item Relationships

Multi Select Breakdowns

VTB Swim Lanes

VTB Lane Limits

END USERS
Work BLAZING FAST on ServiceNow

TITANS OF SERVICENOW
Etta Wilson

Jarod Mundt

Ashutosh Munot

Phil Swann
Dave Wright

Carleen Carter

Shiv Vichare

Alex Darby

Arnoud Kooi

Stephanie Fairbanks

Cory Wesley

Brad Tilton

Mark Roethof

Göran Lundqvist

Alikutty Abdulrazak

Andy Ho

Dhruv Gupta

James Neale

Thais Pulliam

Andrew Barnes

Donte Hooker Chris York

Michael Bahr

Chuck Tomasi

Mark Scott

Mike Lombardo

Sarah Weeks

Jeff Nicoll

Hichem Guemiri

Tim Woodruff

Nathan Firth

Travis Toulson

Jared Laethem

Jace Benson

CJ & THE DUKE - ServiceNow Architecture Podcast

073 - The ServiceNow Beginner FAQ NEW!!!

072 - Adventures at ServiceNow WorldForum NEW!!!

071 - Lets Talk ServiceNow Niches NEW!!!

070 - Becoming an Implementation Specialist NEW!!!

069 - ServiceNow War Stories: Guilty Conscience NEW!!!

068 - Imagining what ServiceNow Admin Center COULD Be

067 - Getting the help you need with ServiceNow

066 - ServiceNow Content and Self Marketing

065 - Why do we do it?

064 - What the hec is a ServiceNow Admin?

063 - WORK IS B.S.!

062 - What To Do At Your First ServiceNow Knowledge Conference

061 - Lets talk creating ServiceNow content with Jace Benson

060 - What would we do differently? A ServiceNow career retrospective live from Philly with the Osca...

059 - https://share.transistor.fm/s/6dbaf0a4

058 - Fresh Perspectives with Brandan Montima (MTBF Student)

057 - Perspectives with Donte Hooker

056 - What is the Point?

055 - The ServiceNow Workflow / Flow Designer Shoot Out

054 - ServiceNow Perspectives with Pat Fuller (Patron Saint of Getting it Done)

053 - Perspectives with ServiceNow Master Trainer Ben Forrest

052 - Fresh Perspectives from Fresh ServiceNow Talent

051 - Learning ServiceNow with NowLearning 2.0

050 - Steven Jefferson on LowCode and Hyperautomation

049 - Documenting ServiceNow Deployments

048 - Terminations on ServiceNow

047 - Our ServiceNow Plans for 2022

046 - The ServiceNow Business Analyst Episode

045 - What to do with a Massive ServiceNow Budget

044 - The Multi-Instance Thought Experiment

043 - Brad Tilton on Hacktoberfest, ServiceNow Source Control, Code Snippets

042 - ServiceNow Wisdom. Testing yourself and others.

041 - Hidden gems and things we want to learn more about.

040 - Perspectives with Tim Woodruff

039 - ServiceNow Customer Perspective with Deb Quinton

038 - Outcomes, Outcomes, Outcomes, and Servicenow Outcomes

037 - ServiceNow ecosystem thoughts Q3 2021

036 - ServiceNow Product Ownership Crash Course

035 - Hard ServiceNow Truths and How They Help You

034 - ServiceNow Earnings Report and what it means for YOU

033 - The Advantages of Military Veterans in the ServiceNow World

032 - Jam Session: OCM, Docs, Upgrade Plans & Upgrade Velocity

031 - Establishing ServiceNow Architecture Standards

030 - Role Based Entitlement & Access Management with Ty Roach

029 - What's Up With Flow?

028 - "Frarchitect" The Freelance Vendor Agnostic Architect

027 - What's Up With ID Governance?

026 - Catalysts

025 - Doomsday

024 - Keeping Up With ServiceNow

023 - Mergers & Acquisitions

022 - The New Years Resolution Episode

021 - All we want for Christmas

020 - The Thanksgiving Special

019 - Existential Threats to ServiceNow

018 - User Experience Is Life & Death

017 - The Worst Thing I've Ever Seen

016 - Implementation Failure Detection & Avoidance

015 - The TRUTH About Configuration vs Customization

014 - So You've Decided to be a ServiceNow Consultant

013 - What's up with Catalog 3 (The wish list)

012 - What's up with Catalog 2

011 - What's up with Catalog

010 - Design with Matt Beran

009 - Staffing / Recruiting Perspectives, with Kyle Carson

008 - Sacred Cows

007 - People, Process, & Tools (but useful!!)

006 - What's up with Reporting?

005 - Five Pillars of Deploying Big Solutions, Fast

004 - Adventures at ServiceNow Sales Kick Off

003 - Learning ServiceNow the Hard Way

002 - Origin Stories

001 - What is an Architect

FOR ARCHITECTS AND PLATFORM OWNERS
Collection of content covering high level architecture and success strategies.

The Most Dangerous Risk to EVERY ServiceNow Implementation IMPORTANT!!!!

Using the ServiceNow Success Navigator Is ServiceNow Performance Analytics Enough? Deciding When to Build or Buy on ServiceNow Is The Problem Worth The Time? Can ServiceNow Weather The Storm? Store Apps on Private Developer Instances

Achieving Read Only Personas

FOR DEVELOPERS AND ADMINS
Force multipliers for those on the front lines of ServiceNow building.

Exploring with Xplore Playlist

Saving Time with UI16 Developer Patch by Whitespace Studios

ACL Troubleshooting

Choice Lists vs. Tables: How to Decide The Power of System Events The Power of System Events Part 2

ShowXML - The ServiceNow Admin's XRay Specs Unintended Consequences of Updating Via Script AddEncodedQuery - The Halloween Special

Miscellaneous

The Duke's K21 Hackathon Spotlight Invitational

Open Broadcast Overlays by Phil Swann

Any requests? Anything you vehemently disagree with? Drop a comment!

Also, I have an EXCLUSIVE MAILING LIST : Find out why 1600 other ServiceNow experts are opening my content at 5x the market average.

Mailing List Exclusive Content

• Architecture Tales - The Misassignment Problem
• Architecture Tales - Go Small Or Go Home
• 8 Strategies for ServiceNow Career Ascension
• Straight Talk on Accelerators
• The Year of the Architect
• The Devil is Real & Lives in Email
• The Most Underrated ServiceNow Skill Set
• Innovation Is Not Alchemy
• The Paradox of ServiceNow Value
• Notification Design Principles
• Architectures Artifacts: Ingress
• What Freezing Winters Taught Me About ServiceNow
• Product Review - Major Incident
• Rubber Ducky Troubleshooting
• App Preview: Sentinel
• ServiceNow Mobile Innovation
• Defend the SysLog A SAMPLE OF MY MAILING LIST WORK!!
• 5 Purposes of Reporting
• 3 Reporting Personas
• Where to Find Great ServiceNow Content
• State of ServiceNow Training and What To Do About It
• Confessions of a CMDB Weakling
• My ServiceNow Solution Blueprint
• Make Your Resume a Spotlight
• One Report to Rule Them All
• What my Father Taught Me About ServiceNow
• Understanding the 4 Outputs of Demand
• How to be a Better ServiceNow Dev When You're Not a Dev
• Getting Better at Performance Analytics on a Budget
• ITBM Lessons from the Field
• How Wide Can You Go?
• Know Your Worth
• Know Your Rights
• Documenting ServiceNow Solutions Like a BOSS
• Testing is the 10th Circle of Hec
• The Best of Quebec
• Meditations on Performance
• If I Could Do It All Again
• Industry Insight: Healthcare
• Starting on the Right Foot