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From Strategy to Operations: How ServiceNow Operationalizes Enterprise IT Governance

New article articles in ServiceNow Community · Jan 04, 2026 · article

Teaser (ServiceNow Community)

Governance fails when leaders cannot trace intent to execution. You get polished dashboards, paper controls, and busy teams, but low confidence when incidents, audits, or regulators apply pressure. This article shows how ServiceNow becomes a real governance control system by linking control objectives, risks, controls, and issues into one traceable oversight chain so ownership is clear and decisions happen with current data, not after-the-fact stories.

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https://www.servicenow.com/community/grc-articles/from-strategy-to-operations-how-servicenow-operationalizes/ta-p/3459898