Workflow Academy Recap: Getting Started with Playbooks (2025 Edition)
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Jan 05, 2026
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On December 11, we hosted our annual Playbooks refresh session as part of Platform Academy. Jason Lefever and Lisa Holenstein walked through both the fundamentals for folks just getting started and all the exciting innovations we shipped in 2025.
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https://www.servicenow.com/community/workflow-automation-blogs/workflow-academy-recap-getting-started-with-playbooks-2025/ba-p/3452329