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Mash your instances into one

New article articles in ServiceNow Community · Jan 02, 2026 · article

Merging two ServiceNow instances after an acquisition is a journey that requires compromise, communication, and a clear strategy. To avoid creating a "Noah's Ark" of duplicated processes and data, it's crucial to approach the consolidation as a union of two platforms into one stronger entity. This article provides essential tips for a smooth transition, from cleanly migrating legacy data to staging the final instance rename, ensuring you build a single, unified platform that empowers your new organization.

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https://www.servicenow.com/community/developer-blog/the-servicenow-merger-mash-your-instances-into-one/ba-p/3459361