You have some of the brightest Ideas, and some of our most innovative solutions are inspired by you!

If you are a long time member of the ServiceNow Community, you may have been familiar with the Idea Portal, an interactive space to submit and upvote community members’ product enhancement ideas. The Idea Portal still exists, and it’s still open to collect ideas and proposals, though it has moved from the Community to Now Support. Here's why:

* **Why it moved:** When the ServiceNow Community changed platforms in October, the Idea Portal moved to Now Support in order to maintain a number of backend integrations that allowed ideas to flow easily to the product teams that could take action on them.
* **Where to find it:** The Idea Portal has been relocated to Now Support (though you can still access it under the Resources tab in Community).
* **How to access and use the Idea Portal:** Most ServiceNow customers have access to Now Support as part of their contracts. If you find that you can no longer access the Idea Portal, there are a few options available for getting your ideas posted. First, check in with your Customer Admin. They may be able to grant you access. Alternatively, many Customer Admins post ideas into the Idea Portal on behalf of employees.

For more detailed information on who can access the Idea Portal via Now Support along with helpful tips on how you can use this tool effectively, please refer to [Idea Portal knowledge base article](https://support.servicenow.com/kb?id=kb%5Farticle%5Fview&sysparm%5Farticle=KB1156757). You may also refer to the [Now Support login FAQs](https://support.servicenow.com/kb?id=kb%5Farticle%5Fview&sysparm%5Farticle=KB0781690).

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